Shipping Policy

Shipping Policy

Enjoy fast shipping with a 1-day preparation time and delivery in 2–3 days.

Processing Time

All orders are processed within 1 business day (excluding weekends and holidays). You will receive a confirmation email once your order has been processed and shipped.

• Order Confirmation: Immediately after purchase
• Processing: 1 business day
• Shipping Notification: When your order leaves our facility

Shipping Rates & Delivery Times

International Shipping

We ship to most countries worldwide. International shipping rates and delivery times vary by destination:

• Canada: 5-7 business days - $25.00
• Europe: 7-10 business days - $35.00
• Asia Pacific: 10-14 business days - $40.00
• Other International: 10-21 business days - $45.00

Please note: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Order Tracking

Once your order ships, you will receive an email with tracking information. You can track your package's journey using the provided tracking number on our website or the carrier's website.

For real-time updates, you can:

• Check your email for tracking updates
• Visit our order tracking page
• Contact our customer service team

Shipping Restrictions

We currently do not ship to:

• PO Boxes (for express shipping)
• Military APO/FPO addresses
• Certain international destinations due to shipping restrictions

Package Security

All packages are insured against loss or damage during transit. If your package arrives damaged or doesn't arrive at all, please contact us immediately at contact@goldenyarnstudio.com so we can resolve the issue promptly.

Delivery Instructions

If you have special delivery instructions (such as leaving the package with a doorman or at a specific location), please include these in the order notes during checkout. While we'll do our best to accommodate these requests, we cannot guarantee that carriers will follow specific instructions.

Contact Information